top of page

Privacy Policy

Last Updated: August 26, 2025

Introduction
At Levy Israel Tours, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (https://www.levyisraeltours.com), book tours, or use our services (e.g., private tours, hotel bookings, transfers). We comply with Israel’s Protection of Privacy Law (5741-1981) and applicable U.S. laws, including the California Consumer Privacy Act (CCPA). For questions, contact us at [insert email, e.g., info@levyisraeltours.com].

Information We Collect
We collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, mailing address, IP address.

  • Financial Data: Payment details (e.g., credit card information) for tour and hotel bookings.

  • Travel Preferences: Details about your tour preferences, including religious or cultural interests (e.g., Christian pilgrimage or Jewish heritage tours).

  • Internet Activity: Browsing history, cookies, and analytics data (e.g., via Google Analytics) when you visit our website.

  • Other: Information provided in forms or communications (e.g., special requests, dietary needs).
     

How We Collect Information
We collect data:

  • Directly from you via website forms, bookings, or inquiries.

  • Automatically through cookies and analytics tools when you visit our site.

  • From third parties, such as hotels or booking platforms, to facilitate your travel arrangements.
     

Purpose of Collection
We use your personal information to:

  • Process tour, hotel, and transfer bookings.

  • Provide customer support and personalized travel recommendations.

  • Send marketing communications (with your consent, where required).

  • Improve our website and services through analytics.

  • Comply with legal obligations (e.g., tax reporting, responding to legal requests).
     

Sharing Your Information
We may share your personal information with:

  • Service Providers: Hotels, drivers, payment processors, and booking platforms to fulfill your travel requests.

  • Analytics Providers: Third parties like Google Analytics to understand website usage (data is anonymized where possible).

  • Legal Authorities: If required by law or to protect our rights (e.g., in response to a court order).

  • International Transfers: Data may be transferred to partners in the U.S., Jordan, or other countries, subject to agreements ensuring protection comparable to Israeli law.

We do not sell or share your personal information for cross-context behavioral advertising, as defined by the CCPA. If this changes, we will provide a “Do Not Sell or Share My Personal Information” link.

Your Rights
Under Israeli Law (PPL)
You have the right to:

  • Access: Request to view personal information we hold about you.

  • Rectify: Request corrections to inaccurate or incomplete data.

  • Erase: Request deletion of your data, unless we are required to retain it by law.

  • Restrict: Object to data use for direct mailing or specific recipients.

  • Complain: Submit a complaint to Israel’s Privacy Protection Authority (PPA) via their website (www.gov.il/he/Departments/the_privacy_protection_authority).
     

Under U.S. Law (CCPA)
If you are a California resident, you have the right to:

  • Know: Request details about the personal information we collect, use, or share.

  • Delete: Request deletion of your personal information, subject to exceptions.

  • Correct: Request corrections to inaccurate data.

  • Opt-Out: Opt out of any future sale or sharing of your data (not currently applicable).

  • Non-Discrimination: We will not discriminate against you for exercising these rights.

To exercise your rights, contact us at [insert email, e.g., info@levyisraeltours.com] or call [insert phone number]. We will respond within 30 days (Israeli law) or 45 days (CCPA).

Data Security
We implement reasonable security measures, such as encryption and secure servers, to protect your personal information from unauthorized access, use, or disclosure. However, no online transmission or storage is 100% secure.

Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience and analyze site performance. You can manage cookie preferences via our cookie banner. For details, see our Cookie Policy [link to cookie policy, if applicable].

Data Retention
We retain your personal information only as long as necessary for the purposes outlined (e.g., to fulfill bookings or comply with legal obligations). For example, booking data is kept for [insert period, e.g., 7 years] for tax purposes, while marketing data is deleted upon unsubscribe.

Minors
We do not knowingly collect personal information from minors under 18 without consent from a parent or legal guardian, as required by Israeli law. For California residents, we do not sell or share data of minors under 16 without affirmative consent.
International Data Transfers
Your data may be transferred to countries like the U.S. or Jordan for booking purposes. We ensure these transfers comply with Israeli data protection standards through agreements or by selecting countries with adequate protection levels, per the Privacy Protection Regulations.
Financial Incentives (CCPA)
If we offer discounts (e.g., for newsletter sign-ups), we will provide written terms and obtain your opt-in consent. You may revoke consent at any time by contacting us.

Contact Us
For questions or to exercise your rights, contact us:

Updates to This Policy
We may update this policy to reflect legal or operational changes. Updates will be posted on this page with the revised date. We encourage you to review it periodically.

bottom of page